Cookies, Privacy & Security • Run4It
What is a cookie?
A cookie is a small data file stored on your computer or handheld device such as smartphone or tablet. It is generated by the websites you visit and contains information on your visit to these websites. This is standard practice for all websites.
What are cookies used for?
The main purposes for cookie use are:
- For technical purposes to ensure the correct operation of the website, particularly for online shopping transactions.
- For marketing purposes to monitor the success of campaigns and competitions etc.
- For data analysis of customers browsing and shopping behaviour and their activities on the website.
The Run 4 It website collects information when you visit to help us deliver the best website and online shopping experience possible.
We gather information such as when your computer or device accesses the website and your browsing and buying behaviour while you are visiting. We use this information to remember who you are if and when you log in to our website by creating an account, which products you have added to your shopping basket and which items you’ve recently viewed so we can display this in the ‘Recently viewed’ section on the product pages.
We value our customer’s privacy and the data shared with us. All of our payment pages are secure. Please see below for more information.
Third party cookies
We use Google Analytics to monitor site performance, sales and how the site is being used. More information can be found at www.google.com/analytics/learn/privacy.html
How to delete/disable Cookies?
We strongly recommend you do not delete or disable cookies as this will affect your browsers ability to use the full functionality of our website, especially when trying to add products to your shopping basket or make a purchase.
If you are not happy then you should delete the Run 4 It cookies having visited the site. Alternatively, you should browse the site using your browser’s anonymous usage setting called ‘Incognito’ in Chrome, ‘InPrivate’ for Internet Explorer, ‘Private Browsing’ in Firefox and Safari etc.
If you want to delete or disable cookies, you will need to go into your web browsers settings/preference and do this. Each browser has different settings to manage these and you may need to read through your browsers ‘help’ section. More information on how to manage cookies can be found at www.aboutcookies.org/
Please note that by deleting or disabling our cookies you may not be able to access some areas or features of our site.
Privacy & Data Protection
What information do we collect about you?
We collect personal information about you when you create an online account with us or place an order for products online or over the telephone. We also collect personal information when you voluntarily complete customer information cards in our shops or at events and when you participate in any of our competitions.
In these circumstances you will always be given the option to opt out of receiving information from Run 4 It by post, e-mail or telephone about products, promotions, news or special offers, which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, please ensure that you tick the appropriate box.
If you consent to us notifying you of products, promotions, news or special offers, you therefore agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Under what circumstances would we disclose your information?
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities, to provide your personal and /or user information, we are required to do so.
In processing your order we send your details to a third party, card payment service company.
We will never disclose any of your personal information to any other third party other than for the reasons stated above. We will share user information with third parties such as our manufacturers. This is in order to provide you with a better service. No personal or user information will ever be transferred overseas.
How will your information be stored?
We will keep your information on a secure server and we will fully comply with all applicable, current UK Data Protection and consumer legislation in place.
We confirm that any user or personal information, which you provide to us (or which is available on public registers) from which we can identify you, is held in accordance with the Data Protection Act 1998 and our registration we have with them.
Accessing and editing your information
You can access and edit your personal information at any time by logging into your online account online or by contacting us.
You may unsubscribe from our contact list at any time by clicking on the "Unsubscribe here" link at the bottom of any of our promotional e-mails or by logging into your account online, clicking on ‘Your Profile’ and unticking the relevant contact options. Alternatively you can e-mail us at firstname.lastname@example.org or telephone us on 0844 824 8180 between 9:00am and 17:00pm Monday – Friday.
How long will we keep your information for?
We will only keep your personal information for as long as it is needed to provide our products and/or services to you. Your personal information is important to us and it is not our policy to sell this information to third parties.
If you wish to make a complaint you can contact the Information Commissioner at www.ico.gov.uk
How to contact us
Run 4 It
567 Holburn Street
We take online security very seriously. We use a secure sockets layer (SSL) certificate to encrypt data transmissions on our website during the checkout process. If you want to check our certificate/security you can do so using one of the following methods:
From your browser when you’re on our website:
- Microsoft Internet Explorer 4 or later
- Click on the gold padlock at the bottom right of your screen to bring up the details of this site's Digital ID.
- Mozilla Firefox
- Click on the yellow padlock at the bottom left of your screen to bring up the security information.
- Click on the padlock within the address bar of your browser to bring up the security information.