Run4It Statement – Tuesday 20th April 2021 | COVID-19
Following the First Minister’s statement on Tuesday 20th April 2021, we are delighted to confirm that Run4It shops will reopen from Monday 26th April 2021 by appointment only.
Please visit run4it.com/book to book an appointment for in-store services including +runlab analysis and shoe fitting, Click & Collect and Returns & Exchanges. Please note that an appointment is for one person only, with a few exceptions under special circumstances. If you have been waiting to return an item in-store, please note we will honour in-store returns and exchanges up until 31st May 2021 for purchases made during the second lockdown.
Each shop is reopening in compliance with a comprehensive risk assessment, and physical distancing and hygiene practices remain in place to ensure everyone's safety. These include specific limits on the number of customers allowed in-store at any one time, the quarantine of tried-on and returned shoes/clothing for 48 hours, and thorough cleaning protocols.
You can shop with us online anytime at run4it.com. Standard delivery will remain free of charge for orders of £25 and over; Click & Collect from Run4It shops is free of charge on orders of any value. We expect to deliver the vast majority of online orders within 2-5 working days. Online returns and exchanges will be processed as quickly as possible – please note that returns are quarantined for 48 hours prior to processing.
We would like to thank everyone – our team members, customers, couriers, partners, and suppliers – for the incredible support we receive! We look forward to welcoming new and familiar faces back through Run4It doors as we return after a second lockdown.
If you have a Customer Service query please don’t hesitate to get in touch with us via any these channels: run4it.com/contact-us and we will respond as quickly as we can.