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ROI_DPD

Customer Service

Our customer service team is available Monday to Friday from 09:00 - 17:00 to help with any queries you may have about your online order, availability of stock, and product features. Feel free to contact them on the details below if you need any advice:


*Please note calls cost 7 pence per minute plus your phone company's access charge.

Here at Run4It, we endeavour to provide all of our customers with the highest level of customer service. In order to ensure that any query you have is answered promptly, we promise to respond to all customer emails within 3 hours.

If you have any queries regarding the status of your order, you can check this by signing in to your Run4It account. Similarly, visit the following pages if you’re looking for Delivery Information or looking to know more about Returns & Exchanges.

Please note that response times over the weekend will be extended as our customer service team is closed from 17:00 on Friday evening. Please feel free to leave us a voicemail, drop us an email, or message us on Facebook or Twitter and our team will pick this up when they reopen at 09:00 on Monday morning.

Managing Director

Our Managing Director, Duncan Riddoch, is 100% committed to ensuring that Run4It provides the highest possible quality of customer service. So much so, he wants to hear your feedback about your experience with us in our shops or from shopping on our website.

You can contact Duncan on duncan.riddoch@run4it.com. You can also write to Duncan at the following address:

Duncan Riddoch
Unit 51
John Player Building
Stirling Enterprise Park
Stirling
FK7 7RP

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