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FREE UK DELIVERY ON ORDERS OF £25 OR OVER
FREE UK RETURNS & EXCHANGES
FREE CLICK & COLLECT SERVICE
RETURN/EXCHANGE GIFT ITEMS UNTIL 31st JAN 2022

Book an Appointment

We’ve made it easy to book a +runlab analysis and shoe fitting appointment using our handy app!

If you would like to cancel an appointment, please click the cancellation link within your booking confirmation email.

BEFORE YOU BOOK: IMPORTANT INFORMATION

An appointment is required for +runlab analysis and shoe fitting. Please note that each appointment is for one person only. When you attend your booked appointment, please do not bring others along with you*.

Appointments are not required for other in-store services including Click & Collect, Returns & Exchanges, or shopping for running clothing or accessories.

We are accepting walk-ins for these services, subject to capacity limits set for each shop. Once capacity is reached, we will operate a one-in-one-out system to ensure everyone’s safety.

We will regularly review these limitations in response to advice issued by the Scottish Government and UK Government.

Thank you in advance for your understanding and cooperation.

*Exceptions apply to customers who require specific assistance, who can attend appointments accompanied by a carer, and parents with children or parents buying running shoes for their child, who can attend appointments together. If you're buying shoes for your child, please book an appointment under your name and bring your child along to the appointment with you.

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