Jobs at Run4It

We are often told that the difference between us and other shops is our people. We think they are just the best. Each team member goes through a period of induction, training and assessment no matter what the job is. Over the years we have invested a load not just in the training, but also in ensuring that we are giving the team the very best possible terms and conditions we can - it's even written down in our business values.

We employ a mix of full-time and part-time variable or fixed hours’ contracts and are, of course, an equal opportunities employer.

Perks? There are always perks! Whether that is the staff discount we give, the special offers or just the manager’s good chat!

Even if we don’t have any current vacancies listed its always good just to drop us a line and a copy of your CV to your local shop.

Current Vacancies 

• Glasgow City Shop Manager - 42.5 hours
• Glasgow City Assistant Manager - 42.5 hours 
  
  > Start date: March 2026
  > To apply: contact Emma Burton with a CV and covering letter at emma.burton@run4it.com
  > Job roles & descriptions: read below

Job Role: 
Run4It has a clear purpose: Inspiring people to improve their fitness, health and wellbeing through running. Operating as a multi-channel retailer, Run4It aims to utilise its resources to the best of its ability in order to provide customers with an exceptional shopping experience.  We place a lot of value on the customer service feedback we receive via Feefo and Google My Business reviews. 

Our Shop Managers and Assistant Managers are at the forefront of our customer service experience and will be required to deliver this to the highest standard.

These roles would suit someone who is professional, diligent and driven with a growth mindset, alongside high levels of empathy, resilience and organisational skills. There is a need for great passion to consistently deliver industry leading, exceptional customer service as well as a genuine enthusiasm for running and the running community.  The successful candidate will also have a clear vision for how to raise the awareness of Run4It in the local community.

> Shop Manager job description

Key Duties and Responsibilities of the Shop Manager are to:

• lead and inspire the shop team;

• deliver excellent customer service through a high level of retail standards;

• take ownership of the store’s appearance, cleanliness and organisation;

• deliver and maintain the +runlab service aligned with company standards;

• support customers of run4it.com through fulfilment and customer service;

• provide ongoing training, feedback and development of the team through the Per4mance Matters process, facilitating balanced selling around the customers best interests;

• promote future business growth by maintaining a high level of sign-ups to the Run4It newsletter;

• analyse information from Shopify to understand key sales trends, and use this to shape feedback, both to shop team members and the stock team;

• maintain a strong control of stock management processes within the shop and have the ability to rectify any inaccuracies;

• oversee the implementation of promotional campaigns and analyse their impact;

• work alongside other departments to provide supportive and inclusive working practices;

• recruit team members in accordance with company policy and employment law;

• organise the shop rota for the team, considering absences and holidays and the submission, on time and within budget, of weekly staffing hours to the payroll department;

• engage, build and maintain relationships with the local running community; and

• comply with Health and Safety legislation in accordance with the company procedure.

Reporting to:

The Senior Retail Manager for your shop.

Direct Reports:

Two Assistant Managers and the store team.

Key Performance Indicators:

• Sales performance against budget

• Wages spend against budget

• Stocktake results

• Cashing-up discrepancies

• Return on marketing spend

• Discount code redemptions

• Customer newsletter sign-up percentage

• Repairs budget

• Rating of Feefo and Google My Business reviews

• P4M completion rate

Terms:

• Competitive salary

• 28 days holiday per annum (including national holidays)

• 42.5 hours per week

• Contributory workplace pension scheme

• Staff discount: 50% discount on full-price goods for your own personal use and 20% discount on full-price goods being bought for or by immediate family members

> Assistant Manager job description

Key Duties and Responsibilities of the Assistant Manager are to:

• lead and inspire the shop team;

• deliver excellent customer service through a high level of retail standards;

• take ownership of the store’s appearance, cleanliness and organisation;

• deliver and maintain the +runlab service aligned with company standards;

• support customers of run4it.com through fulfilment and customer service;

• promote future business growth by maintaining a high level of sign-ups to the Run4It newsletter;

• analyse information from Shopify to understand key sales trends, and use this to shape feedback, both to shop team members and the stock team;

• maintain a strong control of stock management processes within the shop and have the ability to rectify any inaccuracies;

• implement promotional campaigns and help analyse their impact;

• work alongside other departments to provide supportive and inclusive working practices;

• have an understanding of how to organise the shop rota for the team so that we keep within the set hours budget, and be able to submit weekly staffing hours to the payroll department;

• help to engage, build and maintain relationships with the local running community; and

• comply with Health and Safety legislation in accordance with the company procedure.

Reporting to:

The Shop Manager for your shop.

Direct Reports:

The store team.

Key Performance Indicators:

• Sales performance against budget

• Wages spend against budget

• Stocktake results

• Cashing-up discrepancies

• Customer newsletter sign-up percentage

• Return on marketing spend

• Discount code redemptions

• Rating of Feefo and Google My Business reviews

Terms:

• Competitive salary

• 28 days holiday per annum (including national holidays)

• 42.5 hours per week

• Contributory workplace pension scheme

• Staff discount: 40% discount on full-price goods for your own personal use and 20% discount on full-price goods being bought for or by immediate family members