Jobs at Run4It

We are often told that the difference between us and other shops is our people. We think they are just the best. Each team member goes through a period of induction, training and assessment no matter what the job is. Over the years we have invested a load not just in the training, but also in ensuring that we are giving the team the very best possible terms and conditions we can - it's even written down in our business values.

We employ a mix of full-time and part-time variable or fixed hours’ contracts and are, of course, an equal opportunities employer.

Perks? There are always perks! Whether that is the staff discount we give, the special offers or just the manager’s good chat!

Even if we don’t have any current vacancies listed its always good just to drop us a line and a copy of your CV to your local shop.

Current Vacancies 

Inverness Shop Manager 

• Hours: 40 hours
  
• Location: 26 Huntly Street, Inverness, IV3 5PR 

Run4It has a clear purpose: Inspiring people to improve their fitness, health and wellbeing through running. Operating as a multi-channel retailer, Run4It aims to utilise its resources to the best of its ability in order to provide customers with an exceptional shopping experience. We place a lot of value on the customer service feedback we receive via Feefo and Google My Business reviews.
Our Shop Managers are at the forefront of our customer service experience and will be required to deliver this to the highest standard, both personally and through strong team leadership.
This role would suit someone who displays ambition and a growth mindset alongside high levels of empathy, resilience, organisational skills, team work, communication, problem solving and a keen eye for detail. There is a need for great passion to consistently deliver industry leading customer service as well as a genuine enthusiasm for running and the running community. The successful candidate will also have a clear vision for how to raise the awareness of Run4It in the local community.

Key Duties and Responsibilities of the Shop Manager are to:

• lead and inspire the shop team;
  
• deliver excellent customer service through upholding the Run4It customer service process;
  
• taking ownership of the store’s appearance, cleanliness and organisation, ensuring an inviting and commercial environment;
  
• deliver and maintain the +runlab service aligned with company standards, offering expert advice and support to customers;
  
• provide ongoing training, feedback and development of the team through the Per4mance Matters process, facilitating balanced selling around the customers best interests;
  
• support customers of run4it.com through fulfilment and customer service;
  
• analyse information from Shopify to understand key sales trends, and use this to shape feedback, both to shop team members and the stock team;
  
• maintain a strong control of stock management processes within the shop and have the ability to rectify any inaccuracies;
  
• oversee the implementation of promotional campaigns and analyse their impact;
  
• work alongside other departments to provide supportive and inclusive working practices;
  
• recruit team members in accordance with company policy and employment law;
  
• organise the shop rota for the team, considering absences and holidays and the submission, on time and within budget, of weekly staffing hours to the payroll department;
  
• engage, build and maintain relationships with the local running community;
  
• comply with Health and Safety legislation in accordance with the company procedure; and
  
• be an ambassador for Run4It by always upholding and cheerleading the Run4It values.
  

Reporting to:
The Senior Retail Manager.

Direct Reports:
The Assistant Manager and the store team.

Key Performance Indicators:

• Sales performance that aligns with both the shop's and the company’s product range and strategic objectives
  
• Customer Account Creation & Newsletter sign-up rates
  
• Wages spend against budget
  
• Stocktake results
  
• Cashing-up discrepancies
  
• Discount code redemptions
  
• Rating of Feefo and Google My Business reviews
  
• Repairs budget
  
• P4M completion rate
  

Experience:

• Prior retail experience in a leadership capacity (essential)
  
• Running experience (desired)
  

Terms:

• Competitive salary
  
• 28 days holiday per annum
  
• 40 hours per week
  
• Contributory workplace pension scheme
  
• Staff discount: 50% discount on full-price goods for your own personal use and 20% discount on full-price goods being bought for or by immediate family members
  

To apply for this position please send CV and covering letter to amber.hemingway@run4it.com, including what your running/fitness history is. Applications without a covering letter will not be considered.

Aberdeen Sales Assistant

• Hours: 34hr contract
• Duty Manager/Key Holder Shifts
• Location: Aberdeen

We are Scotland's leading independent running retailer with 7 shops across Scotland and a growing online business. We are multi-award winners and have been recognised throughout the UK for our customer service and as the best independent running retailer. Our ethos is to ‘improve your run.’ People run for many reasons; whether it’s to get going, achieve a goal, have a healthy body and mind or push their limits. Our vision is: Inspiring people to improve their fitness, health and wellbeing through running. The successful applicant must be willing to drive and uphold this ambition.

Collaboration, empathy, responsible consumerism and fun are just a few of the values we stand for as a company. We are looking for a sales assistant who embodies all of these and more. This is a varied role for an enthusiastic individual who has a willingness to learn, a passion for customer service and a keen interest in running/fitness. Full training will be provided to ensure the highest possible level of customer service is attained that fits in with our company service standards.

The successful applicant will be expected to be flexible with regards to hours and be able to work a minimum of one shift per week, including weekend days. We offer a competitive hourly rate. Our opening hours are 9.00am - 5.30pm Monday, Tuesday, Wednesday, Friday and Saturday, 9:30am - 6pm Thursday and 11:00am -5:00pm on Sunday.

To apply for this position please send CV and covering letter to amber.hemingway@run4it.com, including the days you are available to work and what your running/fitness history is. Applications without a covering letter will not be considered.

Job Type: Part-time

Salary: £12.25 per hour

Schedule:

• Monday to Friday
• Weekend availability
• Christmas and New Year availability

Job Types: Full-time, Permanent

Pay: £21,658.00 per year

Benefits:

• Employee discount

Schedule:

• Holidays
• Weekend availability
• Weekends only

Application question(s):

• Can you describe a specific experience or achievement you've had in running that highlights your passion for running? This could include a memorable race, personal best, or a challenge you've overcome while training.
• Do you have full weekday and weekend availability?

Education:

• A-Level or equivalent (preferred)

Experience:

• Duty Manager/Key Holder: 1 year (required)

Work authorisation:

• United Kingdom (required)