Please read these Gift Card Terms carefully before purchase to ensure that you understand how Gift Cards work and that you are familiar with any restrictions, which may apply to their use.
1. General Gift Card information
1.1. These terms and conditions ("Gift Card Terms") are the legal terms and conditions, which apply to the purchase and use of physical and digital Run4It gift Cards ("Gift Cards").
1.2. These Gift Card Terms apply to pounds sterling Gift Cards purchased online through the Run4It website, run4it.com ("our Website") as well as Gift Cards purchased at any of our shops (“our Premises”).
1.3. References in these Gift Card Terms to "we", "us" and "our" shall mean WRTC UK Limited t/a Run4It (Company Number SC426476) and having our registered office at and principal place of business at 21 Holburn Street, Aberdeen, AB10 6BS.
1.4. All of our Gift Cards are managed through our Shopify Plus Ecommerce and POS system. This system records all Gift Card transactions when sold and redemptions when they are used, maintaining a balance which is attributed to the Gift Card code. Physical Gift Cards are only available in our Run4It shops and these may be used in any Run4It shop or on run4it.com. Please note that for security purposes we DO NOT send out physical gift cards. Digital Gift Cards are available for purchase on run4it.com and are sent by email. These can be used to make purchases on run4it.com or in any of our trading locations. (For the avoidance of doubt an additional trading location may be at a Run4It supported event).
2. Use and validity of Gift Cards
2.1. Gift Cards may be used to purchase products through run4it.com and to make purchases in any of our shops or trading locations. Gift Cards may be used to pay for the whole or any part of a purchase. Any balance which remains due may be paid using any other payment method accepted.
2.2. Your Gift Card is valid for a period of twelve months from the date of activation, which is the date of purchase for purchases in our shops and the date on the Gift Card email for those purchased through run4it.com. The twelve month period will be the day prior to purchase in the preceding year following which it will expire automatically. Gift Cards cannot be used after the expiry date and any remaining balance will be removed and the Card will become invalid and no longer available for use. We have no obligation to remind or inform you of a Gift Card’s expiry and it is your sole responsibility to ensure that any balance is used in full prior to expiry.
2.3. Gift Cards may not be exchanged for cash and may not be used to purchase another Gift Card. No change will be given when payment is made using a Gift Card and any unused balance will remain on the Gift Card for use with future purchases.
2.4. A Gift Card expires automatically once its balance has been exhausted and cannot be topped up with additional funds.
2.5. To use a digital Gift Card in our Premises, please print a copy of the digital Gift Card or present it on a device to enable the QR code to be scanned or the card code added at the checkouand. To pay online using a physical Gift Card, type the unique code on the Gift Card into the relevant box on the checkout page on run4it.com.
2.6. Only one Gift Card may be used per run4it.com purchase. In our Premises, there is no limit on the number of Gift Cards that may be used in one transaction. To transfer the balances from multiple Gift Cards onto a single Gift Card, please contact our Customer Service team at firstname.lastname@example.org or by telephone on 0344 8248180.
2.7. We reserve the right to refuse to accept a Gift Card as payment if there is reasonable evidence of any tampering or fraud.
3. Online purchase of Gift Cards
3.1. Gift Cards purchased through run4it.com must be paid for using any of the payment methods enabled. Payment for your Gift Card is in advance and at the point of order confirmation, our contract with you comes into effect at that point. The gift card will be sent immediately upon order confirmation. (please note that we do not send gift cards to 3rd parties but our gift card emails are designed to be forwarded and shared when gifting).. Should your Gift Card not arrive by email within 30 minutes please check any spam folders and then contact our customer service team on email@example.com or by calling 0344 8248180.
3.2. You are solely responsible for the accuracy of the information provided by you when you place your order and we have no liability to you or to the intended recipient in the event that your order is delivered to the incorrect address unless the error arises directly from our negligence or our breach of these Gift Card Terms.
3.3. Please note that we do not deliver outside the UK when placing a Gift Card order to be sent to another recipient.
3.4. The risk of loss and title for Gift Cards pass to the purchaser or designated recipient upon our electronic transmission of the Gift Card to the purchaser or designated recipient or our handing the card over in an in shop transaction. We are not responsible if any Gift Card is lost, stolen, destroyed or used without your permission and you or the designated recipient are solely responsible for the safekeeping and security of the Gift Card following its purchase. Should your Gift Card become damaged, we will be able to replace the Gift Card providing you or the designated recipient still have it in your possession and the necessary details can be obtained.
4. Cancellation and returns of Gift Cards
4.1. Gift Cards purchased in Run4It shops cannot be returned or refunded, except in accordance with your statutory rights, for example in the event they are not of satisfactory quality.
4.2. If you are contracting with us as a consumer online you have the right to cancel all or part of your order for a digital Gift Card under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 at any time up to fourteen calendar days after the day on which you placed your order and the order was confirmed, provided none of the balance on the Gift Card has been spent. For the avoidance of doubt the right of cancellation does not apply to any shop purchases of Gift Cards which will be subject to the terms outlined in the Clause 4.1 above.
4.3. If you wish to cancel your Gift Card in exercise of your rights under Clause 4.2 above you should fill in the Gift Card cancellation form which can be found here. Upon receipt of the cancellation form we will email you confirmation of its receipt. You can also cancel by emailing us at firstname.lastname@example.org or by post to WRTC UK Limited t/a Run4It, 21 Holburn Street, Aberdeen, AB10 6BS. If emailing or writing then your cancellation is effective from the date you send the email or post the letter to us. If emailing or writing please provide us with your Gift Card reference code or your purchase confirmation email to enable us to identify the purchase being cancelled.
4.4. If you decide to cancel the purchase in accordance with Clauses 4.2 and 4.3 above we will refund you the price you paid for the Gift Card without undue delay and in any event no later than 14 days after our receipt of a properly served cancellation form, email or written notice from you. Refunds will be made to you by the means used to pay for the Gift Card.
4.5. If you use a Gift Card or digital Gift Card to purchase goods or services in Run4It shops and you subsequently return the goods, any refund due to you will be made in the form of a physical Gift Card. Where you use a Gift Card or a digital Gift Card and another payment method in the same transaction, any refund due to you will be apportioned between a new Gift Card and the other method of payment you used until the initial payment amount is reached.
5. Data protection
6. Variation of terms
6.1. These Gift Card Terms may be amended from time to time without notice to you. It is your responsibility to check these Gift Card terms from time to time to ensure you are aware of any changes which may have been made. In the event of changes, the "Last Updated" date at the bottom of these Gift Card Terms will be updated accordingly.
6.2. We reserve the right at any time to cancel any Gift Card and/or suspend or permanently discontinue the Gift Card programme altogether if, in our sole discretion, such action is necessary. Such action may be necessary, for example, to make changes to the Gift Card programme, to comply with applicable law or regulation or as a result of circumstances beyond our reasonable control.
7. Governing law
7.1. These Gift Card Terms shall be governed by and construed in accordance with the laws of Scotland, without resort to its conflict of law provisions. Any dispute or claim arising out of or in connection with these Gift Card Terms (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the Scottish courts.
8. Contact us
If you would like to speak to us about a Gift Card you have purchased or received, please contact our Customer Services Team by any of the following means:
57 Bothwell Street
Telephone: 0344 8248180
These Gift Card Terms were last updated on 15th November 2021.